Overview of our Privacy Policy
Your privacy is important to us. CYTOLIQ respects your privacy regarding any information we may collect from you on the website cytoliq.com.br
We only request personal information when we truly need it to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.
We only retain the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We do not share personally identifiable information publicly or with third parties, except as required by law.
Our website may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. Consult them whenever necessary.
You are free to refuse our request for personal information on the understanding that we may not be able to provide some of the services you require.
Your continued use of our website will be deemed acceptance of our privacy and personal information practices. If you have any questions about how we handle user data and personal information, please contact us.
Types of data collected
The personal data we collect is as follows:
- Full Name
- CNPJ
- Company name
- Telephone
- Address
We collect this data for the following purposes:
- To identify and authenticate users of our website;
- To process the quotations made on our site;
- To send communications about our products, services, promotions, announcements and news;
- To respond to user requests through our service channels;
- To comply with the legal and tax obligations arising from our activities.
Legal basis for processing personal data
The legal basis for processing your personal data is your express and free consent, which you give us by accepting this privacy policy, our terms of use as well as our purchase policy when using our website. You can withdraw your consent at any time by contacting us through our service channels. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the previous consent.
Recipients of personal data
Your personal data may be shared with the following recipients:
- Suppliers and partners who provide us with services related to our website, such as hosting, payment processing, product delivery, sending e-mails, data analysis, etc.
- Competent public authorities that request personal data from us in compliance with the law or a court order.
Users' rights
You have the following rights in relation to your personal data:
Access: you can request a copy of your personal data that we hold;
- Rectification: you can request that your personal data be corrected or updated if it is incorrect or incomplete;
- Deletion: you can request the deletion of your personal data that is no longer necessary for the purposes for which it was collected;
- Revocation: you may revoke your consent to the processing of your personal data at any time, without affecting the lawfulness of the processing carried out on the basis of the previous consent.
To exercise your rights, you can contact us through our service channels, giving your full name, e-mail address and the right you wish to exercise. We will respond to your request within a maximum of 15 days.
Security of personal data
We take appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, disclosure, alteration or destruction. Among the measures we use are:
- Encryption of data in transit and at rest;
- Control of restricted access to personal data;
- Monitoring and auditing of personal data processing activities;
- Training and making our employees aware of good data protection practices.
- We use an SSL certificate to protect the site and we also use means to combat SPAM and PHISHING.
- However, no system is completely safe and risk-free. In the event of a data breach that may result in significant risk or damage to data subjects, we will notify the competent authorities and the affected data subjects, as provided for in the LGPD.
Disclaimer
Although we are committed to protecting the security of the virtual store, the Site does not grant any guarantee related to the availability, continuity of operation or infallibility of the services and/or contents, nor that they will be useful for carrying out any particular activity. Furthermore, taking into account the characteristics of the Internet medium, the Site does not guarantee the security and privacy of the Content outside the domain of the Site, unless under the terms of the Privacy Policy, nor that it will be uninterrupted, free of viruses or other problems, errors and attacks and, in particular, does not guarantee that unauthorized third parties will not be able to access and, possibly, intercept, eliminate, alter, modify or manipulate in any way the data present and/or transmitted to its servers.
International data transfer
CYTOLIQ does not, in principle, transfer Users' personal data internationally, but if necessary undertakes to comply with all the requirements of art. 33 of the LGPD.
Cookies, Google Analytics and other technologies
This website uses Google Analytics, an internet analysis service provided by the American company Google Inc. The Google Analytics service uses "cookies", which are text files placed on your computer, to help the site analyze how users use the site.
The information generated by the cookie about your use of the site (including your IP address, geographical location, referral source, browser type, length of visit and pages visited) will be transmitted to and stored anonymously by Google on servers at its headquarters in the United States.
Google will use this information for the purpose of evaluating your use of the website, generating reports on website activity for website operators and offering other services related to website activity and internet usage.
Google may also transfer this information to third parties when required by law or when third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You can refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use all the features of this website as well as not having full access to Google Inc. services.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
We also used technologies from the company Meta, which controls the Instagram, Facebook, Messenger and WhatsApp platforms. We use Pixel tags for various purposes to measure the behavior of the site and our users, and we do not retain this data or share it inappropriately.
We use this information to understand and analyze data, administer our site, learn about user behavior on the site, improve your browsing experience and collect demographic information about our user base as a whole. CYTOLIQ may use this information in our marketing and advertising services as a whole.
Changes to the privacy policy
We may change this privacy policy at any time for legal or operational reasons. Whenever there is a change, we will publish the new version on our website and inform our users by e-mail or other appropriate means. The new policy will come into force from the date of its publication. We recommend that you periodically review this policy to stay informed about our privacy practices.
Contact
If you have any questions, suggestions or complaints about this privacy policy or the processing of your personal data by CYTOLIQ, please contact us by the following means:
E-mail: diagnosticos@grupoerviegas.com.br
Phone/WhatsApp: (11) 5034-2227 - Click here to open WhatsApp
Address: Alameda Plutão, 593 - American Park Empresarial Nr, Indaiatuba - SP, 13347-656
This privacy policy was last updated on 16/06/2024.
